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Event Marketing

100 Tips for Trade Show Lead Generation

Lead generation remains the top reason most companies exhibit at events and tradeshows. And B2B marketers are constantly looking for ideas they can use to drive more ROI from their events budget.

I came across this helpful post by Mike Thimmesch on 100 Trade Show Lead Generation Ideas that's worth checking out. The following is a sampling of Thimmesch's tips that I though were useful:

4. Go to fewer trade shows, but put more effort into booth staff preparation and promotions for each remaining show.
6. Track leads to determine and expand in the shows with the best ROI
9. Get a booth space closer to the hub of traffic, or by a bigger competitor
28. Have your sales people invite their prospects to visit your booth and set up meetings in advance
29. Send an email invitation to the show’s pre-registered attendee list for this year, and the registered attendee list from last year
30. Use social media to reach more attendees
32. Post your trade show schedule on your website with a link to sign up for appointments
45. Giveaway something useful to your target audience
46. Have a contest for attendees in your booth

After reading the list of 100, here’s a few more tips I would add:

  1. Follow-up quickly after the event. Think about your follow-up process before the event happens not afterwards.
  2. Create event follow-up content pieces, talking points and email templates for your sales team to use to add value and continue the conversation in a relevant way rather than "pitching" everybody.
  3. Develop a nurturing track that for event attendees connects with the theme or the content of the event. Try to do this at least for a few months at minimum.
  4. See the event as a conversation (or conversation starter) not a acampaign. Don't stop the dialog. Brainstorm ways you can keep the dialog going.

What other tips would you add to this list?

Related posts:
Lead Generation tips for Tradeshows Conferences

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8 Critical Success Factors for Lead Generation 2.0

The single biggest issue for B2B marketers is effective lead generation. I wrote an eight part series on building an effective lead generation program a while back. To help readers who missed the series, I pulled all the posts together in order.

In this series, you'll read the following posts:

1: The Right Mindset: Conversations, not campaigns
2: Sales and Marketing - One Team
3: Develop and intensify your Ideal Customer Profile 
4: Clear and Universal Lead Definition
5: Treat your marketing database as a valued asset
6: A Multi-modal lead generation portfolio approach
7: Effective lead management
8: Lead nurturing for lead development

You may also find this ebook that connects with the series relevant.

Can you think of other critical success factors I’m missing?

Call for speakers: MarketingSherpa’s B2B Marketing Summit

It’s that time of the year again – MarketingSherpa is sending out a call for speakers for their 7th annual B2B Marketing Summit, which will take place in October in both Boston and San Francisco.

This year’s Summit is focused on providing you with the interactive training, practical tools and proven techniques you need to generate more highly-qualified leads to improve your companies’ results, from the top of the funnel to your bottom line.  

If you have a great B2B marketing success story to tell, or have learned valuable lessons you want to share with your fellow marketers, MarketingSherpa wants to hear from you.The deadline for submissions is Wednesday, May 12 and they’re interested in sessions that will help marketers improve:

  • Lead generation
  • Lead nurturing
  • Lead scoring
  • International demand generation
  • B-to-B email
  • Paid search advertising and SEO
  • Content development
  • Social media marketing

Share the details of your proposed session

If you’re not interested in speaking but rather attending the summit, don’t miss out on the Early Bird sale. If you reserve your ticket before May 14, you’ll save $700. The dates of the summit are:

  • San Francisco, CA - October 4-5
  • Boston, MA - October 25-26

Submit your speaking proposal

Register to attend the summit

Online Lead Generation: How to optimize forms to convert “window shoppers” into leads webinar by Flint McGlaughlin

As I’ve written before, when dealing with the complex sale, most people aren’t coming to your website to buy; they’re coming to your site for information. And people are hesitant about giving up too much info on forms before you've earned their trust.

Have you thought about your web forms? How much information are you asking for before you've earned their trust?

I’ve invited Dr. Flint McGlaughlin, Director of MECLABS Group (parent company of MarketingExperiments, InTouch and MarketingSherpa), to show us how to optimize our web forms to increase conversion of that traffic. 

During this complimentary webinar, Dr. McGlaughlin will be performing live optimizations and providing specific advice on improving your online lead generation efforts. You can check out this short video of Dr. McGlaughlin speaking on optimizing email responses.

Watch Online Lead Generation Webinar: How to optimize forms to convert “window shoppers” into leads

View recorded webinar on demand (no registration required)

Lead Generation tips for Tradeshows Conferences

Tradeshows and events are still being used consistently by B2B marketers for lead generation. With that in mind, Roger Lewis has some useful tips on how to improve your lead management strategy with from tradeshows. Lewis emphasizes how vital lead capture is to the lead management process.

He writes:

Without the continuity of using one lead management solution across all your yearly events, your company is often left with:

  • Inconsistent data fields that are difficult to import into CRM systems;
  • Unnecessary or missing data;
  • Different formats that need to be painstakingly modified;
  • No ability to capture lead qualification survey data; and most importantly,
  • Missed sales opportunities because the sales group is forced to cull through a list of unqualified contacts.

I agree. I believe a key aspect is developing a process that emphasizes lead quality over lead quantity. Well meaning marketers can ruin their lead generation results by rushing an unqualified list of tradeshow attendees to their sales team.  Early stage leads - those who are not ready to speak to a sales person yet - are great candidates for an effective lead nurturing program.

After doing numerous lead qualification programs at InTouch, we have found only 5% to 10% of trade show inquiries are truly sales ready leads; so don't pass marketing driven inquiries to your sales people until they're more rigorously qualified as sales ready leads. 

We must realize that the extreme time pressure salespeople face—especially those with a complex sale—requires them to ignore what is not immediately relevant and highly likely to produce revenue. Why? They are not paid to do anything else. And that makes quality more important than quantity to them. 

Related posts:

Clear and Universal Lead Definition
Podcast on Tradeshow and Event Marketing with Ruth Stevens

A multi-modal approach to lead nurturing

To be successful at lead nurturing marketers can't rely on one specific channel but rather they need to leverage a multi-modal portfolio of channels especially when you have a complex sale. 

Why? The goal of lead nurturing is to maintain a relevant and consistent dialog with viable future customers - regardless of their timing to buy. In short, it’s about relationships.

To help illustrate, I created a mind map of what multi-modal lead nurturing looks like (click image to enlarge).

Multi-modal_lead_nurturing

Are there any lead nurturing channels/modalities that I'm missing?

Download Multi-Modal_Lead_Nurturing

If you keep the idea about that nurturing is about building relationships top of mind, the way you nurture leads will naturally go beyond a single channel like e-mail. You’ll start thinking about how you and your sales people can be a relevant resource. When you do that, you don’t have to sell to people. They will come to you first when they are ready.

Related posts:
What IS and ISN’T Lead Nurturing
How lead nurturing improves lead generation ROI
5 Lead nurturing tips to create relevant and engaging emails

B2B Lead Generation Roundtable Group on LinkedIn

B2B Lead Generation Roundtable A few weeks ago I wrote a post called 5 steps for using LinkedIn as a lead generation tool and step number five was ‘create your own LinkedIn group and share relevant content.’

Well, last Thursday I launched the B2B Lead Gen Roundtable Group on LinkedIn. I wanted to create a group to discuss and share ideas that focus on the many aspects of B2B lead generation such as lead nurturing, lead management, teleprospecting and more.
 
I’m jazzed at how fast the group is growing and even more excited about the discussions that are already taking place.

My first question to the group was if lead distribution should be fair or optimized? What do you do? Do you invest your hard won leads on your top performers or do you try to help your weaker sales people? In this economy should we take a Darwinian view of lead generation and focus on helping the strong sales people get stronger?

What’s your take on lead distribution? I’d love to hear what you have to say.

Join the B2B Lead Gen Roundtable group and let me know your thoughts.

MarketingSherpa Seeks Case Study speakers for 2009 B2B Demand Generation Summits

If you have a great B2B story to tell, think about sharing it with other B2B marketers at MarketingSherpa’s 6th Annual B2B Demand Generation Summit 2009.

MarketingSherpa is looking for speakers for the events which will be held September 23-25 in San Francisco and October 23-25 in Boston. These summits feature case studies based on real-life marketers’ actual lessons learned about what is working at this moment in advanced business marketing.

Experienced B2B marketers who want to present will need to submit speech proposals by May 21, 2009.

Click here to learn more

Continue reading "MarketingSherpa Seeks Case Study speakers for 2009 B2B Demand Generation Summits" »

Looking for a little marketing wisdom?

Well, I’ve got, oh about a hundred suggestions for you all courtesy of MarketingSherpa’s latest Wisdom Report.

Sherpa’s free report is filled with mini-stories from our colleagues in the marketing world who have learned through trial and error. The topics of this year’s report touched on just about every aspect of marketing out there – from tradtional tactics to Web 2.0 and mobile marketing.

According to the editors at Sherpa, there were three main trends represented in this year’s edition:
1.    Email  - It’s clear from this book that email isn’t dead. In fact, it’s far from it. Sherpa editors noticed that marketers are looking for ways to tweak their email correspondence. Marketers are personalizing messages more than ever, segmenting their lists to create the most focused targets possible, and are testing to the hilt. You could learn a lot from the stories included in the email section.

2. Build Social Networks - Marketers are starting to see the value of building relationships using LinkedIn, Facebook, YouTube, Twitter and blogs. There are some interesting “Case Studies” that will hit home for marketers investigating ways to integrate social media marketing into their 2009 plan.

 3. Search Engine Optimization - It seems that more and more marketers are focusing on making their websites search-engine friendly.  Marketers give advice on everything from making PPC more affordable to concentrating on niche keywords. One marketer shares how 2008 was the turning point that made him realize that after 25 years in the business he had to get with the program.

Download a copy here today

Webinar on Putting the Human Touch into Lead Generation

There are numerous tactics for generating leads these days — everything from the traditional email or phone call to the explosively popular social media craze. However, the real challenge is not necessarily in generating leads, but more in truly connecting with them. It doesn’t matter how many leads you generate if they aren’t willing to listen to what you have to say next.

You need to develop and then engage in memorable and relevant conversations with prospects. You need to position your company as a thought leader and solution provider that understands your prospect’s needs. You need that “human touch.”

During this one-hour, live webinar you will learn how to:

  • Engage your prospects with memorable and relevant conversations
  • Build and maintain quality relationships with potential clients
  • Develop a lead-nurturing process that really works
  • Recapture lost leads and opportunities

I’m teaming up with Citrix Online to bring this webinar to marketers of all levels. Whether you are a VP of Marketing, a VP or Director of Sales, or a Sales or Marketing Consultant, you’ll learn how to connect by sharing your expertise.

Watch the archived webinar on demand

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