B2B Lead Generation Blog

Lesson’s learned from Podcasting

If you plan on entering the world of podcasting or want to make yours better, you can read what I’ve learned in my MarketingProfs article, "Lessons Learned from Podcasting."

Similar to blogging, podcasting is a medium that B2B marketers remain on the fence about. Are they worth the time investment? Should you start a podcast to generate leads? I would say probably not, at least if that’s your only motivation.

Podcasts work because they have an appeal of authenticity. There is power in the human voice. And that’s why they are a great way to positively inform and educate your audience. If that’s a goal you have, then read on.

Think of podcasts as content pieces to use as part a lead nurturing program. If you’re going to start podcasting don’t just do one and see what happens. A good podcast requires a commitment to do more than one to build your audience.

Here are some podcast ideas you can try:

• Ideas or tips of the day, week or month
• Talk radio complete with topic and call-in listeners
• Short interviews with thought leaders and industry experts
• Recording speeches, webinars or teleconferences for later distribution
• Promote an upcoming event by giving a preview of the speaker or content

I’ve done a number of podcasts and learned that my listeners don’t have time for 20 minute podcasts. For future podcasts, I’m going to break them into shorter bite sized segments. Also, I’m exploring some technologies that allow smart tagging of audio so people can skip ahead or click into the specific audio content they believe is relevant.  Any suggestions here would be welcome.

Did you know that most people don’t listen to podcasts via MP3 players? The majority still listen from their desktops instead. That’s a good thing if your using them for lead nurturing. We’ve found that sending links to the podcast audio file via email (as part of a nurturing program) along with a short message is an effective way to reach more listeners.

Ultimately, your reasons for podcasting may be to use your content for lead generation, but I urge you to begin with a heart to make a difference with your audience. If you begin with that in mind, your efforts to inform and educate will be obvious and you’ll increase the odds that your audience will keep listening.

InTouch Acquired by MECLABS Group, Parent Company of MarketingSherpa and MarketingExperiments

When I started the B2B Lead Generation blog back in 2003, my purpose was to have this blog be a launch pad for practical ideas, not commercials. So that’s why many of you probably don’t know what I do in my day job as CEO of InTouch. But today I’m making an exception. 

After a long partnership with MarketingSherpa as a featured speaker and presenter at their B2B marketing summits, we made the decision to be acquired by MECLABS Group, the parent company of MarketingSherpa and MarketingExperiments. Read the press release.

With this acquisition, nothing will change for InTouch clients, future clients, partners and employees. We'll keep our name, our staff, and office in Arden Hills, MN. I along with our executive team will stay intact and we will continue to focus on building the company.

I often talk about the need for a “human touch” in marketing to overcome this age of automation and depersonalization. I fervently believe the only way to drive sales is to feed this need for relationships.

What exactly does InTouch do? We’re a professional B2B contact center that provides clients with the essential human touch required to develop and convert more leads into sales.

At age 24, I started InTouch (then Carroll Communications) back in 1995 out of my apartment living room with a second hand computer and $350 (I’m not kidding). At the time, I hoped to make a living while making a difference with how companies acquire and grow customer relationships through B2B telemarketing.

In 1999, we acquired one of our clients with which we had developed awfully good synergies, iNETech, an IT consulting Services Company specializing in software application development and I gained two great business partners, Pat Lorch and Brandon Stamschror. The new name of the firm, of course, was InTouch.

Since then, our company has been executing lead generation programs designed to profile sales prospects, uncover viable opportunities and create demand. Core services include: teleprospecting, lead qualification, lead nurturing, lead management, and marketing automation tools. Peg Davis over at MarketingExperiments blog wrote a great post that explains more.

That’s why all of us at InTouch are excited about tapping into MarketingSherpa’s practical case studies and know how, and MarketingExperiments’ online laboratory to discover what really works. Together, we can profoundly change the way people think about lead generation for the complex sale.

Plus, now our research for you will be supplemented by the team at MEC Labs Group. They run an actual laboratory facility in Jacksonville Beach, FL, where they conduct live campaign experiments in partnership with folks such as The New York Times and Reuters.

I want to sincerely thank you all of you for reading this blog. I have learned so much from your comments and our conversations. This blog will continue. And I look forward to us learning, doing and sharing together what really works for lead generation for the complex sale.